Platform Overview

The complete utility management platform

One fully integrated platform where meter reads, billing, maintenance, and resident access all happen in one place — no data-movement headaches, no fragmented vendor hand-offs.

Meter Reads

Read meters your way. Modernize when you're ready.

Valiflo works alongside your existing AMR equipment and manual read workflows — so you don't need to rip and replace anything. When you're ready to move to real-time AMI data, the platform is already built for it.

  • Works alongside your existing AMR equipment and manual read workflows
  • Hardware-agnostic AMI support for real-time reads as you modernize
  • Automatic exception flagging for anomalous or missing reads
  • Data flows directly to billing — no manual entry, no platform hand-offs
app.valiflo.com/meters
Valiflo Meters screen showing water usage history and daily meter reads
Full-Service Billing

Billing handled by people who know what they're doing.

The Valiflo team runs billing on your behalf using the platform — expert people backed by powerful tooling, not an automated program running unchecked. Flexible enough for any rate structure, with a human review step before anything goes out.

  • The Valiflo team manages your billing cycle end-to-end
  • Billing report approval workflow before anything is sent
  • Automated email, sms, and physical mailed bill delivery
  • Multi-tier rate structures and flexible billing methodologies
app.valiflo.com/billing
Valiflo Customer Billing screen showing account list and billing ledger
Resident Portal

Give residents the transparency they deserve.

Residents see the same relevant account data as the utility office — usage, billing, and payment — all in one place.

  • Full visibility into usage history and current billing details
  • Autopay enrollment via credit card or ACH bank transfer
  • eBill sign-up via email or SMS text
  • Automated usage alerts so residents can react quickly and reduce waste
  • The same real-time data the utility office sees — no surprises, no extra calls
app.valiflo.com/resident
Valiflo Resident Portal showing usage history and billing details
Proactive Maintenance

Fix problems before residents notice them.

Valiflo continuously monitors every meter location across your service area, surfacing anomalies and maintenance issues before they become emergencies.

  • Full geographic map view of every meter location in your service area
  • Consumption anomaly detection and automatic leak flagging
  • Automated alerts surface issues before residents report them
  • Integrated audit trail for compliance and operational reporting
app.valiflo.com/locations
Valiflo Locations map showing meter pins across a municipality
Live from your dashboard
Leak Detected
Significantly higher usage than expected
High Water Usage
Usage over 24hrs is significantly higher than normal
Meter Data Sync Issue
Meter has not reported usage data for over 24 hours

More Capabilities

Built for how municipalities actually work

Beyond the core platform, Valiflo includes everything needed for day-to-day utility operations.

Reporting & Analytics

Built-in dashboards and insights across meter, billing, and operational data — no BI tool required.

Open Integrations

Need data in another system? We're happy to connect via API or build a custom integration to fit your workflow.

Role-Based Access

Granular permissions for directors, billing staff, field crews, and council members — everyone sees only what they need.

Scheduled Reports

Automated weekly and monthly reports delivered to stakeholders — no manual exports required.

Full Audit Trail

Every action is logged with timestamps and user attribution — essential for compliance and dispute resolution.

Multi-Jurisdiction

Manage multiple service areas, rate districts, and jurisdictions from a single unified platform.

Get Started Today

Ready to modernize your
utility operations?

A 30-minute demo will show you exactly how.